• http://www.suzannesez.blogspot.com SuzanneSez

    I know this was posted a while back, but I was wondering if you’d encountered situations where it still allows a respondent to select a session after the quota has been met?

    The survey I’m building does, and I’m unsure how to fix it. In addition, I would like to funnel the respondent back to the selection question with a page that states “We are sorry, this session is at capacity. Please select another time.”

    Any help you or your readers can provide is appreciated!

    • http://www.filination.com/blog/ Fili

      @SuzanneSez:disqus – if you’ve defined the skip logic correctly, the option should not even appear (as it will be “skipped”).

      Qualtrics has decent support and they usually respond within a day or two so if something isn’t working the way it should they’ll definitely be able to help.

      • http://www.suzannesez.blogspot.com SuzanneSez

        Thanks, Fili.

        I must have my skip logic set up improperly, it isn’t closing out when I hit the quota. Contacted Qualtrics yesterday, then started searching today, so it’s good to know I’ll hear from them soon.